Our products have unique characteristics and making them takes a significant amount of time that's why we only ship using express courier services to guarantee a faster and more secure delivery of goods. This method allows us to deliver products to domestic destinations in one to five (1-5) business days and to international destinations in three to five (3-5) business days.

Shipping across the Philippines is FREE on orders over PHP 5,000. For overseas shipping, the cost depends on the quantity, pouch or box size, weight, declared value, and destination country.

You'll receive an email with a tracking number as soon as your order is processed for shipment.

When importing goods, the destination country imposes customs duties and taxes if the value of the goods surpasses the minimum threshold (de minimis value) it has established. You're responsible for paying any inbound charges which your local customs authority deems appropriate. To find the de minimis value by country, please visit

Customs policies and import duties vary widely from country to country so it would be a good idea to contact your local customs office for information. If customs duties are to be paid, the courier will inform you ahead of the delivery.


Ready-made items take three to seven (3-5) business days to deliver worldwide. 

Custom orders from the ground up take one to five (1-5) months to deliver worldwide depending on the quantity and specs. To learn more, please click here.

Please keep our lead time in mind before placing an order

The table below shows the estimated delivery time by embroidery method:
Embroidery Method Estimated Delivery Time (Domestic) Estimated Delivery Time (International)
Machine  3 weeks
+ 3 to 5 business days
Hand and Machine 3 to 4 weeks + 3 to 5 business days
Hand 6 to 20 weeks + 3 to 5 business days

These estimates are based on the usual production queues and the actual time it usually takes to send an order from Lumban, Laguna, Philippines to your address. The delivery date cannot be guaranteed, as it is only a calculated estimate.