Shipping and Delivery

Shipping

Our products have unique characteristics and producing them takes a significant amount of time that's why we only ship using express courier services to guarantee a faster and more secure delivery of goods. This method allows us to deliver products to domestic destinations in one to two (1-2) business days and to international destinations in three to five (3-5) business days.

Shipping across the Philippines is FREE. For International shipping, the cost depends on the country of destination ranging from twenty to sixty (20-60) USD. 

You'll receive an email with a tracking number as soon as your order is processed for delivery.

Orders that are shipped to countries outside of the Philippines may be subject to import taxes, customs duties, and fees, which are charged once the shipment reaches its country of destination. Unfortunately, we have no control over these charges, and we cannot tell you what the cost would be. Customs policies and import duties vary widely from country to country so it would be a good idea to contact your local customs office for information before you order. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Delivery 

Custom orders using ready-made materials normally take two to three (2-3) weeks to deliver worldwide. 

Custom orders from the ground up normally take five to twenty (5-20) weeks depending on the intricacy of design, type of embroidery (whether pure hand, hand and machine, or machine) and production queues. 
Please keep our lead time in mind before placing an order.

The table below shows the estimated delivery time by design and embroidery styles:

Design Style
Embroidery Style Estimated Delivery Time (Philippines) Estimated Delivery Time (Overseas)
Pechera Hand and Machine 5 to 6 Weeks + 3 to 5 Days
Pechera Pure Hand  7 to 8 Weeks + 3 to 5 Days
Raya Hand and Machine 5 to 6 Weeks + 3 to 5 Days
Raya Pure Hand  9 to 10 Weeks + 3 to 5 Days
Front All Over Pure Hand  11 to 12 Weeks + 3 to 5 Days
Full All Over Pure Hand 14 to 16 Weeks + 3 to 5 Days

This estimate is based on the usual production queues and the actual time it usually takes to send an order from Lumban, Laguna, Philippines to your address. The delivery date cannot be guaranteed, as it is only a calculated estimate.