Shipping and Delivery

Shipping

Our products have unique characteristics and making them takes a significant amount of time that's why we only ship using express courier services to guarantee a faster and more secure delivery of goods. This method allows us to deliver products to domestic destinations in one to two (1-2) days and to international destinations in three to seven (3-7) days.

Shipping across the Philippines is FREE. For overseas shipping, the cost depends on the quantity, pouch or box size, weight, declared value, and the country of destination. A package of one barong with a weight of 0.5 to 1.0 kilogram has a cost that ranges from USD 20-60, CAD 26-77, AUD 26-79, GBP 15-44, or EUR 17-51. A package of five barongs with a weight of 3.0 to 5.0 kilograms has a cost that ranges from USD 80-120, CAD 103-154, AUD 105-158, GBP 59-88, or EUR 103. A package of more than five barongs with a minimum weight of 5.0 kilograms has a cost that ranges from USD 140-300, CAD 179-385, AUD 184-395, GBP 103-221, EUR 120-256.

You'll receive an email with a tracking number as soon as your order is processed for delivery.

Orders that are shipped to countries outside of the Philippines may be subject to import taxes, customs duties, and fees, which are charged once the shipment reaches its country of destination. Unfortunately, we have no control over these charges, and we cannot tell you what the cost would be. Customs policies and import duties vary widely from country to country so it would be a good idea to contact your local customs office for information before you order. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Delivery 

Ready-made items normally take three to seven (3-7) days to deliver worldwide. 

Custom orders from the ground up normally take four to twenty-one (4-21) weeks to deliver worldwide depending on the intricacy of the design, embroidery method, and production queues.
Please keep our lead time in mind before placing an order.

The table below shows the estimated delivery time by embroidery method:
Embroidery Method Estimated Delivery Time (Domestic) Estimated Delivery Time (International)
Machine  3 weeks
+ 3 to 7 days
Hand and Machine 3 to 4 weeks + 3 to 7 days
Hand 6 to 20 weeks + 3 to 7 days

These estimates are based on the usual production queues and the actual time it usually takes to send an order from Lumban, Laguna, Philippines to your address. The delivery date cannot be guaranteed, as it is only a calculated estimate.