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Our business is focused on serving a specific niche that doesn't require in-person consultation. Hence, we don’t maintain a physical store. We have a system in place to accommodate custom orders worldwide so we can smoothly and confidently handle transactions remotely. Given our system, the only advantage of an in-person consultation is that you can actually see and feel the materials. Other than that, everything else can be done remotely. 

We do our best to educate our customers about our products and we support it with images and illustrations for better visual appreciation. But if you prefer to actually see and feel the fabric and embroidery and to discuss matters in person, we regret to inform you that we are not the right supplier for you. We used to accommodate customers on site by appointment but due to the recent demands of meeting our mainstream business, we have decided to temporarily stop accepting requests for an in-person consultation. 

We do welcome you to ask questions so we can help you and guide you in establishing your barong preferences whether you intend to engage in our service or not. Please contact us if you need our assistance.

Please check our How To Order section.

Changes can be made provided that your order is not yet in production. (You will receive a notification when your order is already in production.)

YES. This can be done easily but can also be challenging depending on the theme or the art piece. Please send us a photo or an illustration with your instructions so we can create a visual rendering of the design.

NO. We only offer the best fabric for a barong and we are very particular with the quality that's why we don't accommodate the use of any fabric not found in our selection.

YES, on a case-by-case basis. Please contact us for details. 

If your requirement is piña, please consider the following first:

• >The supply is limited. The pure variant is very limited that our supply is way below the demand.   
• >The supply timing is inconsistent. One of the reasons is that the fibers need direct sunlight to dry so the weather changes also affect the supply.
• >The fabric texture and shade vary widely from source to source. So if you’re after consistency for a single piece of article that requires more than 4 yards of piña, then, we’ll have a hard time finding the supply. Our usual supply comes in 4 yards per piece. Sometimes 8 or 12. Really depends on the available supply at a given time.
• >The usual width is between 28-30 inches. 45 and 60 inches are no longer common nowadays and very hard to find. 

Including the pre and post production processing and a provision for production queues, a usual pechera or raya barong order from the ground up takes 8-10 weeks if hand-embroidered (usually with calado, the open interlaced thread works that are done only by hand) and 4-6 weeks if machine embroidered with calado.

An order of all over barong (also called full calado barong) takes 10-12 weeks to complete if FRONT all over only and 12-16 weeks if FULL all over (front, back, sleeves).

Orders that utilize ready-made embroidered fabrics take 2-3 weeks to complete.

To learn more, please check our Shipping and Delivery section.

We have 2 different price points – (1) Adult Sizes and (2) Kid Sizes. We use a standard panel size per price point that can accommodate various sizes. If an order requires an additional panel, that’s the time we adjust the price. 

We give our customers the flexibility of creating their own wedding packages. So each package is unique. If your requirements are ready, you can send a quick quote request to check if we can meet your budget. 

We have a set of requirements for the measurement. Please click here to find out. 

It's best to have them ready before placing your order but on a case-by-case basis, particularly for wedding packages, we set a deadline so you'll have time to work on them before the target production date.

YES. If alteration is not possible to correct the fit, we'll replace it with a new one provided that you've submitted the complete measurement requirements. These requirements include all the relevant information that we need to guarantee a proper fit. Please take note as well that our products have unique characteristics and producing them takes a significant amount of time particularly those that are hand-embroidered. Therefore, it's vitally important that you provide us with complete measurement requirements that follow our instructions and the manner they are illustrated to lessen the likelihood of us not getting the proper fit. If the requirements that you've submitted are incomplete or not aligned with our instructions and illustrations, we'll let you know so you'll have the opportunity to correct and complete them.

We are not responsible for any incorrect measurement if the following are not addressed properly:

1. Incomplete measurement figures and photos

2. Photos not aligned with our instructions and illustrations

Please check our Payment Schemes section.

Please check our Shipping and Delivery section.

Please check our Return Policy.