How Our Remote Service Works
Ordering a custom-made Barong Tagalog from another city or country shouldn't mean compromising on guidance, clarity, or fit. Our remote service is designed to guide you through each stage of the process, from exploring your options and organizing your order specifications to measurements, fitting, production updates, and delivery. Wherever you are, you can complete the entire process remotely with the support and information you need along the way.
Organized and Transparent Order Placement
We have online and offline tools that you can use to set your preferences and organize your order. When we receive your complete order specs, we’ll provide you with a detailed quote with spec sheets and order fulfillment timeline. This way, you’ll know if we got all the details right and you’ll know when to expect to receive your order. You’ll also be reminded about our terms of service at various points of contact. So everything is clear and transparent.
Embroidery Design Selection
You’ll have exclusive access to our curated collection of catalog designs. If you have a specific concept in mind, custom embroidery design is also available upon request.
Guided Remote Measurement
Our measurement process is designed to be completed remotely without requiring a visit to a tailor. We provide detailed instructions for taking your body measurements and submitting the required photos for visual verification. Together, these allow us to review your proportions and determine the appropriate final measurements for your barong before production.
At-Home Fitting
Before making your final Barong, we'll send a fitting sample for you to try on at home. Just send over a few photos, a short video, and your feedback. From there, our team will check the sample and tweak your pattern to get the fit just right.
Perfect Fit Guarantee
Eligible custom-fit orders are backed by our Perfect Fit Guarantee, providing added protection in the event that fit adjustments are needed. Coverage and remedies vary depending on the product and circumstances, so please review the full guarantee for complete details.
Order Status Updates
You’ll automatically receive a notification every time we update your order in our system. You’ll know exactly what’s happening to your order as it passes through the different order fulfillment stages until the order is fulfilled. You can also check the order on this website through the “Track Custom Order Status” link found in the footer section. You just have to key-in your order number and the email address you provided during your order confirmation.
